Shipping policy
Processing Times
All Season & Stitch Co. shirts are made to order with care. Please allow time for your order to be prepared before it ships. Processing times may vary depending on order volume, product availability, and custom design requests.
Estimated processing times will be provided on applicable product listings whenever possible. Please note that processing time is separate from shipping/transit time.
Shipping
Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Delivery times vary based on the shipping method, carrier, destination, and other circumstances outside of our control.
Season & Stitch Co. is not responsible for carrier delays after an order has been transferred to the shipping carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us at shop@seasonandstitchco.com as soon as possible. We cannot guarantee that an address can be changed once an order has entered the shipping process.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us with your order number and any relevant photos or tracking information. We'll be happy to help determine the appropriate next steps.
Local Pickup
Local pickup is offered on select orders when available. Pickup instructions will be provided after your order is ready. Please do not arrive for pickup until you have received confirmation that your order is ready.
♡ Season & Stitch Co.